Log into your Gmail account and open the Settings page with the little gear button. Click on the Forwarding and POP/IMAP tab and make sure IMAP is enabled and click on save changes.
Before you start in Outlook, check your Gmail settings. Log in to Gmail and click the gear icon, then click Settings. On the Settings screen, click the Forwarding and POP/IMAP tab. Make sure IMAP is enabled.
Open Outlook 2016 and go to the File tab.
Then, just above the Account Settings button, click Add Account.
Select Manual setup or additional server types.
Now, on the Choose Your Account Type step, select 'POP or IMAP'.
Add your user information and your host server information,
Account type: IMAP
Incoming mail server: imap.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com
Then add your logon information as shown below.
Go to More settings and select the Outgoing server tab. Check the box next to My outgoing server (SMTP) requires authentication and select the radio button next to Use same settings as my incoming mail server.
In the same window go to the Advanced tab and verify the following.
Incoming server (IMAP): 993 or 143
Incoming server encrypted connection: SSL
Outgoing server (SMTP): 465 or 587
Outgoing server encrypted connection: TLS or Auto
Click OK when finished.
Click Next.
If you've entered everything correctly, both testing tasks will be completed successfully and then you can close that little window and again click Next.
You'll get the 'You're all set!' message,
Click Finish.
And now you can check your email and 'subscribe' to imap mailbox folders through Outlook 2016.
This page provides links to documentation on how to configure your email client to access Office 365. You can set your email client to access your Office 365 account using either Exchange or Internet Message Access Protocol (IMAP) settings.
Exchange Versus IMAP
There are several advantages to setting up your email client to use Exchange rather than IMAP settings. Exchange only requires that you provide your email address and password for set up; IMAP, however, requires additional server information. Exchange also provides direct access to the USC calendar that is a part of your Office 365 account.
At this time, ITS supports both methods of setting up your account.
Setting Up an Office 365 Account Using Exchange
For documentation on setting up your Office 365 account on an email client using Exchange, please see the links in the side navigation to the right of this page.
NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.
Outlook 2016 Outlook 2016 for Mac Outlook 2010 SP2, version 14.0.7015.1000 (and greater) Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.
Setting Up an Office 365 Account Using IMAP
Below you will find information on configuring ITS-supported email clients to access your Office 365 account using IMAP. You will need to know your Office 365 email address, password, and the Office 365 server settings in order to successfully set up your email client.
IMAP Server Settings
The following are the incoming and outgoing IMAP server settings for Office 365.
Setting
IMAP (incoming)
SMTP (outgoing)
Server Name
outlook.office365.com
smtp.office365.com
Port Number
993
587
Encryption Method
SSL
TLS
The following Microsoft links provide step-by-step information on how to connect your email client to Office 365 using the IMAP protocol.
NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.
Outlook 2010 SP2, version 14.0.7015.1000 (and greater) Outlook 2013 SP1, version 15.0.4569.1506 (and greater) Outlook 2016 Outlook 2016 for Mac
To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.
Getting Help
For assistance configuring your email client for Office 365, please contact the ITS Customer Support Center.